KUALA LUMPUR: Residential and commercial premises owners have the option to change the electricity account name of their rental properties to the tenant’s name by performing Change of Tenancy (COT) during the rental period.
Tenaga Nasional Bhd (TNB) said this would ensure orderly account management besides protecting landlords’ rights.
The national utility company said changing the name of the account owner to the tenants allowed the latter to be fully responsible for their electricity consumption and bill payment.
Chief retail officer Datuk Ir. Megat Jalaluddin Megat Hassan said TNB would make it easy for customers to apply for COT on the myTNB portal at www.mytnb.com.my or by visiting the nearest Kedai Tenaga.
He said further information and required supporting documents for the name change are available on myTNB portal.
“Premise owners can still monitor tenants’ monthly payment and usage patterns over time through the myTNB application and portal,” said Megat Jalaluddin, responding to complaints on premise owners burdened with tenants’ bills upon discovery of TNB’s installation and meter tampering by bitcoin cryptocurrency operators.
The name change option will also reduce the risk of owners having to settle tenants’ defaulted bill payments.
“We are always open to meeting our customers for further clarification and discussion,” he said.
Source: New Straits Times